Virgin Trains Ticketing Railcards Promotion terms and conditions
These terms and conditions apply to the Virgin Trains Ticketing Railcards promotion (the “Promotion). By participating in the Promotion, you agree to be bound by the following terms and conditions:
The Promotion entitles new or existing customers making an eligible purchase of a Railcard through Virgin Trains Ticketing to receive 2,000 Virgin Points (the “Promotion Points”). The Promotion Points can be used towards a subsequent purchase of a train ticket or tickets through the Virgin Trains Ticketing app and are currently equivalent to a £10 discount.
The Promotion only applies to eligible Railcard purchases made before 4:59pm on 28 February 2025 or until 1,500 x batches of Promotion Points have been allocated, whichever is earlier (the “Promotion Period”).
A Virgin Red membership is required to receive and the Promotion Points
You need to be at least 18 years of age to become a member of Virgin Red. This means a 16-17 Saver Railcard is not an eligible Railcard under the Promotion unless you are 18 or over and purchasing on behalf of someone who is 16 or 17. If you purchase a 16-25 Railcard, for yourself or on behalf of someone else, you will only be eligible to receive and use the Promotion Points if you are at least 18 years of age.
To participate in the Promotion, you will need to download the Virgin Trains Ticketing app, if you haven’t already, and purchase a Railcard through the Virgin Trains Ticketing app or website (virgintrainsticketing.com) during the Promotion Period. If you don’t already have a Virgin Red account, you can set one up by downloading the Virgin Red app or by registering through the Virgin Red website.
The Promotion Points will be credited to your Virgin Red account after you have purchased a Railcard, entered the Railcard code from the confirmation email in the Virgin Trains Ticketing app and linked your Virgin Red account (and normally within 14 days)
and can be used towards payment for future ticket purchases through Virgin Trains Ticketing, giving a discount of £10 for 2,000 Virgin Points.
Your purchase of train ticket tickets, railcards and use of the Virgin Trains Ticketing app are governed by the VTT Terms and Conditions. Your membership of Virgin Red is governed by the Virgin Red Programme Terms and Conditions.
There is no cash alternative available. The Promotion is as stated and no alternatives are available. The Promotion Points are non-refundable, non-transferable and non-exchangeable.
We reserve the right to extend, withdraw, alter or suspend the Promotion or these terms and conditions at any time for other reason.
Only one batch of Promotion Points per customer is permitted.
Virgin Points will be earned on the cash element of any train ticket and Railcard purchase through Virgin Trains Ticketing. Virgin Points will not be earned on the points discount element of any train ticket or Railcard purchased through Virgin Trains Ticketing.
Promoter - Virgin Red Limited, Whitfield Studios, 50A Charlotte Street, London W1T 2NS.